Terms & Conditions

Golocal.Travel is a Partner Platform powered by BookinEasy.com and as such the following terms and conditions apply:


www.golocal.travel is owned by Golocal.travel Pty a private limited liability company, incorporated under the laws of South Africa and having its offices at 28 Templeman Drive, Knysna, Western Cape, South Africa (6570). Registration number: 2014229974

Golocal.travel provide an online platform through which all types of temporary accommodation (hotels; lodge, country house; guesthouse; self-catering accommodation, bed and breakfast apart hotels; apartments) can offer their rooms for reservation, as well as their complementary services (parking, breakfast) and through which south African permanent resident visitors to the website can make such reservations.

The special offers and prices of the rooms offered are just for South African permanent residents. The accommodation will request the South African ID of all the clients at the time of the checking.

By making a reservation through golocal.travel, you enter into a direct (legally binding) contractual relationship with the accommodation provider at which you book. From the point at which you request or make your reservation, we act solely as an intermediary between you and the accommodation, transmitting the details of your reservation to the relevant accommodation provider and sending you a confirmation email for and on behalf of the accommodation provider.
The information that golocal.travel discloses is based on the information provided to us by accommodation providers.

The accommodation providers fill a form with all rates, availability and other information which is displayed on our website and the accommodation is fully responsible for updating.

Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors.

Each accommodation provider remains responsible at all times for the accuracy, completeness and correctness of the information displayed on our website.

The availability of room’s doesn’t guarantee that the accommodation provider is going to accept your booking request, it is necessary the South African client receives the confirmation from the hotel of their successful booking.

Secure Online Payment Options: Credit Card & Instant EFT.
At the moment that the client decides to make a reservation, and the establishment sent to the client the confirmation of the availability, we will require payment, by any one of following Payfast Payment Options: Credit Card, Instant EFT, Ukash, Mobicred or PayD.

Golocal.travel does not make, accept or process any payment to or on behalf of the accommodation provider.

Golocal.travel is not responsible for any commission that the client's bank may charge for the use of payment with credit cards. By making a reservation on Golocal.travel website it is considered that the client authorises the transfer of data from your credit card. Secure Online Payment Processing is done through Payfast.

Any payment processing fees are for the Establishments account and will be passed onto the establishment.

By making a reservation with an accommodation provider you accept and agree to the relevant cancellation, modification and no-show policy of that establishment. We urge you to read the terms and conditions carefully, before making a reservation as once the reservation is made, it is subject to such terms and conditions. Also be aware, as there are different types of rates that are subject to different conditions. 

In case of cancellations Golocal.travel is not responsible for any commission that the client's bank or Payfast may charge for the use of payment with credit cards.

Fee Service
Golocal.travel service is free of charge for the customer; we do not add any additional (reservation) fees to the room. The customer pays directly at the hotel for his stay and golocal.travel will not charge your credit card. Golocal.travel will charge to the establishment a commission of 10% of the confirmed booking, but this amount must be paid for by the establishment to golocal.travel, not the client/South African local resident.

Rankings and Reviews
Golocal.travel provides the customer the possibility to leave his review about his stay, for the purpose of expressing and sharing his opinion on the establishment.
Golocal.travel may use such comments partially or completely both on our website and on social platforms, newsletters, special offers or other channels golocal.travel.
Golocal.travel offers different ways of classifying its establishments. Such classifications are based on different criteria.

Golocal.travel acts as a mere intermediary between the customer and the establishment and is only liable for direct damage caused by a shortcoming attributable to a lack of obligations in respect to the services of golocal.travel up to a total cost of your booking.

Intellectual Property
Golocal.travel is governed by the maximum respect for privacy, we only adhere to the disclosure of your name, email address and your credit card details required by law in each jurisdiction that are required to complete the booking process.

Privacy and cookies
Golocal.travel attaches great importance to the confidentiality of personal data of its users. The data will become part of Golocal.travel, the data / files are treated with adequate safety measures depending on the data processed in each case.

The user can, at any time and in accordance to current regulations, exercise the rights to access, rectification, cancellation and opposition of his personal data. In case you have any questions regarding this policy, please contact us. Use of the personal information collected.

Golocal.travel processes your personal data for the following purposes and objectives:

Book your accommodation via the website.

Evaluating your stay at a location booked through the Website, and placing this evaluation on the website, always and only with your consent.

Informing you about promotions and offers, only with your consent.

Information to Third Parties

Any transfer of information to third parties must be expressly approved by the party concerned. Otherwise this information is not provided or used.


Save as otherwise provided herein, Golocal.travel shall not be liable to you for any direct or indirect loss or damage that you may suffer as a result of the use of this website by any party, whatsoever and howsoever arising.

Changes in this agreement
Golocal.travel reserves the right to change the agreement with respect to the establishment and to the customer at any time. Any changes will be posted on this page. You are able to review this user agreement at the login of each season, as you will be deemed to have accepted any such changes if you continues to use the website after the page have been posted.

When a user browses the web, it generates information (cookie) on his computer in order to collect and track data about this user.

Cookies cannot be read by other vendors.

Your credit card details are not collected via cookies.

Cookies allow us to offer you a more personalised service.


Golocal.travel uses cookies to:

Avoid having to re-register.

Understand the use of our website and improve and update our content.

The user has the possibility to prevent the generation of cookies.


Personal Data
The user has the ability to review his personal information at all times. You can request your personal data by writing to info@golocal.travel

Marketing and Promotion
From time to time GoLocal.Travel will promote the website on the greater internet and may use images from some of the establishments loaded, whenever possible we will try to indicate the name of the establishment in the image - but it may be possible in some cases that the images are so small that a credit line will not fit.
If you are the owner of one of the photos that we use and you are unhappy with us using it to promote your property or the site, please notify us. We will always first try to seek permission before usage. 

Please feel free to contact us for any suggestion or comment on info@golocal.travel